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The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…
Together with Tenants is a draft plan created by the National Housing Federation with the aim of creating a stronger, more balanced relationship between landlords and their tenants and residents….
Jigsaw Rewards is our innovative online tenant engagement programme that encourages our tenants to provide regular feedback on services and plans for the future. The website (rewards.jigsawhomes.org.uk) allows you to…
The Jigsaw Rewards Scrutiny Panel recently met at our Ashton-under-Lyne office for their second scrutiny meeting of our Fire Risk Assessments (FRAs). The purpose of this meeting was to discuss…
From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….
At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…
We are developing a new tenancy policy which will outline how we will continue to manage tenancies. The way we manage our tenancies is subject to specific legal requirements, however,…
To celebrate Spring, we asked Jigsaw Rewards members to send in their favourite seasonal snap. We call this type of Jigsaw Reward activity a ‘photo task’. 72 tenants took part…
